Account access
Sign-in, password reset, profile, roles, or account security.
Email support →We’re here to help
BCAT Support
Effective and last updated: August 15, 2026
Tell us what happened, which part of BCAT you were using, and the best way to reach you. Never email passwords, payment credentials, Social Security numbers, or private financial documents.
Orders and fulfillment
Pickup, cash delivery, order status, vendor messages, or a pilot issue.
Email support →Vendors and drivers
Applications, onboarding, storefront setup, staff access, or driver review.
Email support →Privacy and deletion
Privacy questions or help with a permanent account-deletion request.
Email support →Support contactjoseph.lockhart@crescentappliedtech.com
For an active order, include the order reference and a brief description, but do not include sensitive credentials. For emergencies or immediate threats to safety, contact local emergency services.